7ee7's Privacy Policy

When you create an account, log in, or use services on 7ee7, we may collect the following types of information:

A. Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport details (when identity verification is required)
• Payment information required for financial transactions (bKash, Nagad, Rocket, or bank account details)

B. Automatically Collected Information

• IP address and device type
• Browser information and operating system
• Site usage log data — which pages were visited and how long you stayed
• Data from cookies and similar tracking technologies

C. Transaction and Gaming Information

• Deposit and withdrawal history
• Betting and game play records
• Bonus and promotion usage details
• Records of communication with customer support

Collected information is used for the following legitimate purposes:

• Account Management: To complete registration, verification, and secure login processes.
• Service Delivery: To smoothly manage gaming, betting, deposits, and withdrawals.
• Age Verification: To ensure that only users aged 21 or older can access the service.
• Security and Fraud Prevention: To detect and prevent unauthorized access and fraudulent activity.
• Customer Support: To respond to your queries via live chat and email ([email protected]).
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and further improve the platform.
• Communication: To inform you about important account updates, security alerts, and service changes.

7ee7 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

Service Provider Partners

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, and bank transfers), technical infrastructure, and customer support. They are given limited access only to the information needed to provide their services and operate under our instructions.

Legal Requirements

Relevant information may be provided to authorities in response to court orders, lawful requests from government bodies, or to meet legal obligations.

Business Transfers

If there is ever a change in ownership or business operations at 7ee7, user information may be transferred to the new managing authority — but the terms of this privacy policy will remain in effect.

To keep your information secure, 7ee7 applies industry-standard technical and administrative safeguards:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology, so no one can intercept or read them.
• Secure Servers: Personal and financial information is stored in protected data centers.
• Access Controls: Only authorized staff can view user data, and only when needed to deliver services.
• Regular Audits: Systems are reviewed on a regular basis to identify security vulnerabilities.
• Password Hashing: User passwords are never stored directly; only encrypted hashes are kept.

The 7ee7 website uses cookies and similar technologies. Cookies are small data files stored on your device.

Types of Cookies

• Essential Cookies: Required to maintain login sessions and basic functionality. Disabling these may prevent the site from working properly.
• Functional Cookies: Used to remember your preferences and settings, such as language selection.
• Analytics Cookies: Collect statistics to help us understand site usage and improve our services.
• Security Cookies: Used to detect fraudulent activity and unauthorized access.

You can control or delete cookies through your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.

We keep your information only for as long as necessary. The following factors are considered when determining retention periods:

• Information needed to provide services is kept for the entire time your account remains active.
• After an account is closed or becomes inactive, certain information may be retained for a set period as required by legal obligations.
• Financial transaction records are kept for the period required by law.
• Security logs are kept for a limited time and then permanently deleted.

To learn about specific retention periods, contact us at [email protected].

You have the following rights regarding your personal information:

Access

You can request at any time to know what information we hold about you. We will provide it to you within a reasonable time.

Right to Correction

If any of your information is incorrect, you can request that it be corrected. Many details can be updated directly from your account settings.

Right to Deletion

In certain circumstances, you can request that your personal information be deleted. However, some information may be required to be retained due to legal obligations.

Right to Object to Processing

You can opt out of marketing communications at any time. Service-related communications cannot be stopped, as they are essential for account management.

Data Portability

You can request a copy of your information in a structured, readable format.

To exercise any of the above rights, email [email protected] or contact us directly via live chat.

7ee7 services are for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is mandatory at registration. If information belonging to a minor is found on an account, that account will be closed immediately and the relevant information will be deleted.

If you believe a minor has registered on our platform, please notify us immediately at [email protected].

7ee7 reserves the right to update this privacy policy from time to time. When changes are made:

• The updated policy will be published on this page with the date of the update shown at the top.
• For significant changes, a notification will be sent to your registered email address.
• Continuing to use the site after a policy update means you accept the new policy.

We recommend that you visit this page regularly and stay informed about the latest privacy policy.

To deliver our services, some third-party providers may process data on servers located outside Bangladesh. In such cases:

• We only work with providers that have trusted and security-compliant infrastructure.
• The necessary agreements and safeguards are in place for any data transfers.
• The standard of protection for user information is maintained even in the case of international transfers.